TERMS AND CONDITIONS

1. INTRODUCTION

a. These Terms and Conditions ("Terms") govern access to and use of the website, content, products, and services (collectively, "Services") provided by Dola Method ("Company") and by accessing, browsing, or using the Services, you ("User") acknowledge and agree to be bound by these Terms.

b. The Company reserves the right to modify these Terms at any time, with continued use constituting acceptance of such modifications.

c. Users are encouraged to review these Terms periodically to stay informed of any updates or changes. And if a User does not agree to any modifications, their sole remedy is to discontinue using the Services.

d. These Terms apply to all visitors, registered users, and others who access or use the Services and the Company reserves the right to deny access to any User at its sole discretion without prior notice.

e. The use of any automated systems or software to extract data from the website is strictly prohibited. And the Company reserves the right to impose usage limits on the Services without prior notice.

f. Any unauthorized reproduction or distribution of the Services may result in legal action.

2. INTELLECTUAL PROPERTY RIGHTS

a. All content, including but not limited to text, graphics, logos, audio, video, training materials, software, and course materials ("Content"), is the exclusive property of the Company and is protected under applicable copyright, trademark, and intellectual property laws. And the Users are granted a limited, non-exclusive, non-transferable license to access and use the Content strictly for personal, non-commercial purposes.

b. Unauthorized reproduction, distribution, or modification of the Content is strictly prohibited and may result in legal action. And Users must not share, sell, or distribute any Content without the Company’s express written consent. Also any Content uploaded by Users, such as comments or feedback, becomes the Company’s property. And Users acknowledge that unauthorized use of Content may result in damages, and the Company reserves the right to seek appropriate remedies.

c. The trademarks and logos displayed on the website are registered and unregistered marks of the Company and must not be used without permission. And the Users shall not attempt to reverse-engineer, disassemble, or extract source code from any software provided by the Company.

d. The Company reserves the right to enforce its intellectual property rights through legal means, including civil litigation and criminal prosecution. And any violation of this clause may result in immediate termination of access to the Services.

3. USER OBLIGATIONS

a. Users agree to use the Services only for lawful purposes and in compliance with all applicable laws. And any attempt to access the website's backend, reverse engineer proprietary software, or interfere with the security features of the Services is strictly prohibited. Also the Users shall not engage in conduct that disrupts, damages, or impairs the Services.

b. Users must provide accurate and truthful information when registering for the Services. And users agree not to engage in any fraudulent or deceptive practices when using the Services. Including that Users shall not impersonate another individual or misrepresent their affiliation with any person or entity.

c. Any misuse of the Services, including unauthorized access, may result in suspension or termination of access. And Users must keep their account credentials confidential and report any unauthorized use immediately.

d. The Company reserves the right to investigate any suspected violations and take appropriate action. And The Company may cooperate with law enforcement authorities in investigating any illegal activity.

4. PAYMENT TERMS

a. Fees for the Services are non-refundable unless explicitly stated otherwise in Annexure A of course SOP. And chargebacks, fraudulent transactions, or unauthorized payment disputes may result in suspension or termination of access. Also The Company reserves the right to modify pricing at any time, with such changes applying to future transactions.

b. Users are responsible for ensuring that their payment details are accurate and up to date. And any failure to make timely payment may result in restricted access to the Services. The Company may offer promotional pricing or discounts at its sole discretion.

c. Any unpaid fees shall accrue interest at the maximum rate permitted by law. And Users acknowledge that any dispute over payments shall be resolved according to these Terms. Also The Company is not responsible for any additional fees imposed by financial institutions. And The Company reserves the right to seek legal action for unpaid fees or fraudulent transactions.

5. TERMINATION OF ACCESS

a. The Company reserves the right to suspend or terminate a User’s access to the Services without prior notice if:

· The User violates any provision of these Terms.

· The User engages in fraudulent or abusive activities.

· The Company deems such termination necessary for legal compliance or business integrity.

b. Upon termination, the User shall cease all access to and use of the Services and delete any downloaded Content. And Users whose access has been terminated may not create a new account without prior approval. Also The Company may retain records of terminated Users for compliance and enforcement purposes.

c. The Company shall not be liable for any damages arising from termination of access. And termination does not relieve Users from their obligation to pay outstanding fees if any. Also Users may terminate their accounts at any time by contacting customer support.

d. The Company reserves the right to ban Users from future use of the Services after termination. And Users agree that their data may be retained for compliance with legal requirements. Also The Company may terminate access due to technical or security reasons, with or without notice.

6. SEVERABILITY

a. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect and the invalid provision shall be replaced with a valid provision that reflects the original intent as closely as possible. And if a court determines that a provision is excessively broad, it shall be narrowed to the extent necessary to make it enforceable.

b. The failure of the Company to enforce any right under these Terms shall not constitute a waiver. And if multiple jurisdictions apply different laws, the most favorable one for The Company interpretation shall prevail. Also Users agree that the invalidation of any provision does not affect the validity of the rest of the Terms.

c. The Company reserves the right to modify any invalid provisions to ensure compliance and Users acknowledge that severability ensures the continued enforceability of the Terms.

d. These Terms shall be interpreted in a manner that gives effect to their purpose and intent. And if any disputes arise regarding severability, they shall be resolved under the governing law provisions of these Terms.

7. LIMITATION OF LIABILITY

a. The Services are provided on an "as is" basis without warranties of any kind, either express or implied. And The Company shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use or inability to use the Services. Also The Company does not guarantee uninterrupted or error-free operation of the Services and shall not be responsible for technical failures.

b. Users agree that their sole remedy for dissatisfaction with the Services is to discontinue their use. And The Company shall not be liable for damages resulting from unauthorized access to or alteration of User data. Also The Company is not responsible for any loss of business, revenue, or profits resulting from use of the Services.

c. Any claims arising from these Terms must be brought within six (6) months of the occurrence to the knowledge of the The Company. And The Company’s liability shall not exceed the amount paid by the User for the Services in the preceding six (6) months. The limitations set forth herein shall apply even if the Company has been advised of the possibility of such damages. Also Users acknowledge and agree that these limitations form an essential basis of the agreement between the parties.

8. GOVERNING LAW AND JURISDICTION

a. These Terms shall be governed by and construed in accordance with the laws of India. And any disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts in Mumbai, India. Also Users waive any objections based on lack of personal jurisdiction or forum non conveniens.

b. Users agree that any claim brought against the Company must be on an individual basis and not as part of a class action. And the Company reserves the right to seek injunctive relief to prevent or remedy any breach of these Terms. Also if any dispute arises, parties shall attempt good-faith negotiations before resorting to legal proceedings.

c. Any judgment rendered by a court of competent jurisdiction shall be enforceable under applicable international treaties. Users are responsible for compliance with local laws when accessing the Services from outside the governing jurisdiction. The Company reserves the right to enforce its rights under these Terms in any jurisdiction where a breach occurs. In the event of any conflict between governing laws, the interpretation most favorable to the Company shall prevail.

9. DISPUTE RESOLUTION

a. In the event of any dispute, controversy, or claim arising out of or in connection with these Terms, the parties shall first attempt to resolve the dispute through good-faith negotiations. And either party may initiate negotiations by providing written notice to the other party outlining the nature of the dispute and the relief sought. Also if the parties fail to resolve the dispute within thirty (30) days from the date of the written notice, the dispute shall be referred to arbitration.

b. Arbitration shall be conducted in accordance with the rules of the arbitration institution selected by The Company, and the proceedings shall take place in a place decided by the The Company. And The arbitration shall be presided over by a single arbitrator appointed by the selected arbitration institution, and the decision of the arbitrator shall be final and binding upon both parties. Also Users waive their rights to participate in any class-action lawsuits or collective claims against the Company.

c. The costs of arbitration, including reasonable legal fees, shall be borne by the losing party unless otherwise determined by the arbitrator. And any claims against the Company must be brought within six (6) months from the date of the event giving rise to the dispute. And The Company reserves the right to seek injunctive relief in a court of competent jurisdiction for breaches of intellectual property rights or confidentiality obligations.

10. PRIVACY AND DATA PROTECTION

a. The Company collects, processes, and stores User data in compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act) and other relevant regulations such as GDPR and CCPA. And Users consent to the collection and use of their data for the purposes of providing the Services and improving User experience. Also The Company employs industry-standard security measures to protect User data but does not guarantee absolute security and Users acknowledge that internet-based services are subject to potential breaches and agree to use the Services at their own risk.

b. Users may request access to, correction of, or deletion of their personal data in accordance with applicable laws. And The Company does not sell, rent, or share personal data with third parties without User consent, except as required by law. Also The Company reserves the right to disclose User information to authorities if required for legal compliance or investigation purposes. And data collected may be stored on servers located in different jurisdictions, subject to applicable data transfer regulations.

c. Users agree that any disputes relating to data protection shall be resolved under the dispute resolution provisions of these Terms. And Continued use of the Services constitutes acceptance of the Company’s Privacy Policy, which is incorporated by reference.

11. FORCE MAJEURE

a. The Company shall not be held liable for any failure to perform due to circumstances beyond its reasonable control. And Force majeure events include, but are not limited to, natural disasters, cyberattacks, war, labor strikes, and government restrictions. Also if a force majeure event continues for more than 30 days, the Company may terminate affected Services without liability and Users acknowledge that interruptions due to force majeure do not entitle them to refunds or compensation.

b. The Company is not liable for delays or failures in performance caused by acts of User negligence or non-cooperation. And Users agree that this provision ensures fairness and limits undue liability in unforeseeable circumstances.

12. ACCOUNT SECURITY

a. Users are responsible for maintaining the confidentiality of their account credentials. And any unauthorized use of an account must be reported to the Company immediately. Also The Company is not liable for any losses resulting from unauthorized access due to User negligence.

b. Users must take reasonable security measures, including strong passwords and enabling multi-factor authentication where applicable. And sharing login credentials or allowing third-party access to an account is strictly prohibited. Also The Company reserves the right to suspend accounts suspected of unauthorized or fraudulent activity.

c. Users acknowledge that compromised accounts may be permanently disabled if security risks cannot be mitigated. And The Company shall not be liable for security breaches resulting from User actions, including phishing or malware infections.

13. THIRD-PARTY LINKS AND SERVICES

a. The Services may include links to third-party websites or integrations with external services. And The Company does not endorse, control, or assume liability for third-party content, policies, or services. Also Users acknowledge that interactions with third-party services are at their own risk and The Company is not responsible for any financial transactions, data exchanges, or agreements made with third parties.

b. Any disputes between Users and third-party providers must be resolved directly with the third party. The Company reserves the right to remove or modify third-party integrations without prior notice. And Users agree to review and comply with third-party terms when using external services linked to the platform. And The inclusion of third-party services does not create any partnership, agency, or endorsement relationship between the Company and the third party.

14. CONTACT INFORMATION

a. Users may contact the Company for any inquiries, complaints, or support requests at Support@dolamethod.com. And The Company shall make reasonable efforts to respond to inquiries within a reasonable timeframe. Also Support services shall be provided in accordance with the Company’s business hours and policies and Users must provide accurate and detailed information when submitting support requests.

b. The Company reserves the right to refuse support to Users engaging in abusive or fraudulent behavior. Any legal notices or communications required under these Terms shall be sent to the registered address of the Company. Users are responsible for ensuring their contact information is up to date to receive important notifications. The Company shall not be liable for any miscommunication resulting from outdated or incorrect contact details. Requests for modifications to account details must be verified before processing. The Company reserves the right to update its contact details and shall notify Users accordingly.

Last Updated:28 March 2025